YOUR TECH. OUR MISSION.
From diagnostics to a complete computer: explore our PC and laptop services, with transparent prices and personal advice in Hamburg.
All prices include tax. We agree any additional parts and services with you beforehand. Details for each service are included in its description.
CYBATOR · SERVICES
Does your PC or laptop fail to start, crash or run unusually slowly? We identify the cause and discuss possible repair costs with you. Diagnostics cost €37.99. Bring your device to the Cybator PC workshop in Hamburg.
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Crashes, visual glitches or performance drops while gaming? We test your gaming system for hardware faults, stability and performance. Gaming diagnostics cost €67.99. More extensive testing of individual components accounts for the higher price compared with standard diagnostics.
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A fresh start for your computer: we install Windows and set up the appropriate drivers. The installation service costs €59.99. We check hardware compatibility and whether you have a suitable Windows licence beforehand. Any requested data backup is discussed separately.
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Want to use Ubuntu Linux on your PC or laptop? We install and configure the operating system and check its main functions. Installation costs €59.99. We discuss hardware compatibility and how to handle existing data beforehand.
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A new SSD, more RAM or a different graphics card? We install new hardware or replace faulty components and set up drivers where needed. The service starts at €19.99 plus hardware costs, depending on the work required. We discuss compatible components beforehand.
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Photos, documents and other important files deserve an extra backup. We back up data from your PC or laptop to an external storage device. Depending on the work required, backup costs €29.99–€199.99. We discuss the storage device needed beforehand.
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Is your PC, laptop or storage device faulty, with important files missing? We assess the options for recovering your photos, documents and other data. Costs range from €59.99 to €299.99 depending on the work required. Recovery depends on the damage and cannot be guaranteed.
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Does your laptop battery barely last, or has it failed? We replace it professionally. Replacement costs €49.99 plus the battery. For €69.99 plus the battery, we also clean the fans and replace the thermal paste. We discuss the correct replacement battery and total costs beforehand.
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A cracked screen, lines across the image or no picture at all? We professionally replace faulty laptop screens. Replacement costs €47.99 plus the new screen. We confirm which screen fits your device and its cost before the repair.
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Is the screen loose, a hinge broken or the laptop difficult to open? We replace faulty hinges and check the mounting points in the case. The service costs €69.99. We discuss the required work and replacement parts beforehand.
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A loose charging connection, or a laptop that only charges in a particular position? We inspect the power socket and repair or replace it as needed. The service costs €69.99 plus a replacement socket if required. We confirm the cause and total cost before the repair.
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Does your laptop run hot or are its fans constantly loud? We thoroughly remove dust from fans and heatsinks. Cleaning costs €39.99–€69.99 depending on the work required. Standard and gaming laptops differ in construction; replacing thermal paste also affects the work involved. We agree the scope with you beforehand.
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We clean your laptop’s fans and heatsinks and replace the CPU and GPU thermal paste to improve heat transfer. The combined package costs €69.99. We discuss which tasks are appropriate and possible for your model beforehand.
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We thoroughly remove dust from your desktop PC’s fans and heatsinks for better cooling. Cleaning costs €29.99–€44.99 depending on the work required. Gaming PCs typically take longer because of additional fans and more complex cooling systems, so they often fall at the upper end of the range.
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We clean your PC’s fans and heatsinks and replace the CPU thermal paste, helping transfer heat to the cooler more effectively. Cleaning and thermal paste replacement together cost €49.99. We agree the scope to suit your computer.
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We service your desktop graphics card by removing dust from its fans and heatsink and replacing the graphics chip’s thermal paste. The service costs €39.99. We assess its condition, model and the required work beforehand.
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Coffee, water or another liquid spilled on your laptop? We remove residue and inspect affected components. The service costs €69.99. A successful repair cannot be guaranteed, particularly if the device was switched on when the damage occurred. If the hard drive or SSD is undamaged and readable, data can often still be backed up.
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Cracks, broken corners or damaged mounting points on your laptop? We replace suitable case parts and check that components are secure. Replacement costs €69.99–€79.99. We discuss the parts required and the repair scope beforehand.
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Missing, sticking or unresponsive keys? We professionally replace faulty laptop keyboards so you can type reliably again. The service costs €69.99. We agree the correct replacement keyboard and the full repair scope with you beforehand.
Contact & directions ↗CYBATOR · SERVICES
Already bought your hardware? We professionally assemble your components into a complete PC, organise the cables and configure the BIOS. We then check that everything works. Assembly costs €89.99. You supply the hardware; operating system installation is a separate service.
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Your hardware is ready — we turn it into a computer ready to use. We assemble the PC, configure the BIOS and install the operating system and drivers. We then check that everything works. The complete package costs €139.99. We discuss the hardware and required operating system licence with you beforehand.
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A new home for your computer: we professionally move your existing hardware into a new PC case. We also clean fans and heatsinks, organise cables and check that everything works. The service costs €64.99 plus the new case. We discuss the exact scope beforehand.
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Is your PC or laptop affected by viruses, trojans or spyware? We inspect the system and remove detected malware. Malware removal costs €57.99. Cybator in Hamburg offers discreet, thorough help with an infected computer.
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An alleged Windows lockout or virus warning telling you to call a number? Do not call the number shown. We help with fake warnings and fraudulent pop-ups and inspect your computer. The service costs €59.99.
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Opened a suspicious email attachment or clicked a fraudulent link? We inspect your Windows PC or laptop and remove detected viruses, trojans and other malware. Inspection and cleaning cost €59.99. Contact us if you notice unusual messages or changes on your device.
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Is unwanted email clogging your inbox? We help tidy it up and configure suitable spam filters for fewer unwanted messages and a clearer overview. The service costs €59.99. We cannot promise to prevent all spam emails.
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Viruses, trojans or unwanted pop-ups? We inspect your PC or laptop and discreetly handle malware removal. The service costs €59.99. Depending on the infection and the condition of the storage device, backing up or recovering your data cannot be guaranteed. We discuss the options beforehand.
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An alleged support agent asking to access your computer? Hang up and do not allow remote access. If access has already been granted, we inspect the computer for malware and remove unwanted remote access software. The service costs €59.99. We agree the work required with you.
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Having trouble accessing your crypto wallet? We assess the technical options. A €99.99 base fee applies; if successful, total costs may reach a maximum of €499.99 depending on the work required. The base fee applies even if recovery is unsuccessful. We agree additional work and costs with you beforehand. Recovery cannot be guaranteed.
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Warnings or pop-ups appearing after visiting a suspicious website? We inspect your computer and remove detected malware discreetly and without judgement. The service costs €59.99. We treat personal content confidentially.
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Has your PC or laptop been damaged and you need documentation for your insurer? We assess the damage and prepare a clear estimate of the expected repair costs. Preparing the estimate costs €39.99. Your insurer decides whether costs will be covered.
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Have a special request or need other help with your PC or laptop? Talk to us and we will find a suitable solution together. Other services start at €9.99 depending on the work required. We discuss the exact scope and costs before starting.
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Unable to bring your PC or laptop in yourself? We collect your device within Hamburg and return it after its workshop visit. Collection and delivery cost €39.99. We arrange appointments individually with you; repair costs are charged separately.
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Tell us what you need. We discuss the repair scope and costs before starting.
Kollaustraße 8 · 22529 Hamburg · Daily, 17:00 to midnight
